Inside Spencer: The KSRL Blog

Spencer Public Services Working from Home

July 14th, 2020

Spencer Research Library has been closed since March due to the coronavirus, with in-person services unavailable and staff members working from home with little or no access to physical collection materials. So, what do librarians in a unit with “public” in it’s title do when the building is closed to the public? The answer is to continue serving patrons remotely as best as we can while working on myriad behind-the-scenes projects that will hopefully benefit users long after the current pandemic.

Even though we have not been able to interact with our library patrons face-to-face for several months, our underlying purpose remains the same: providing high-quality services that encourage and welcome users to engage with Spencer librarians and collections in ways they find interesting, exciting, thought-provoking, and meaningful.

Read on to see what each member of the Public Services team has been working on from home.

Caitlin Donnelly Klepper, Head of Public Services

What have you been working on?

Since March, I have taken over the daily monitoring of Spencer’s reference email account (ksrlref@ku.edu), answering some research queries and forwarding others to colleagues. Like my coworkers, I’ve also attended a good number of KU, KU Libraries, and Spencer Research Library meetings, town halls, and virtual updates. While some are new since covid-19, most others are Zoom and phone versions of the in-person meetings I would normally attend.

My other projects have included cleaning up statistics and corresponding reports, updating the Spencer website, catching up on a backlog of professional reading, and clearing out my email inbox. I’ve also attended many webinars and other online professional development opportunities. This month, much of my focus has shifted toward working with colleagues to develop plans for reopening Spencer’s Reading Room and providing instruction this fall.

Why is this work important to the library?

Much of my work at home has directly or indirectly helped maintain some of Spencer’s core operations; other projects have contributed to new initiatives at the Libraries and improved my personal ability to better serve our users.

What will you miss about working from home when we return to Spencer?

My husband and I purchased our first home in early March, and despite the current circumstances I’ve appreciated getting to spend so much time enjoying our new space. I’ll miss things being able to do things like eating at my desk and taking periodic breaks throughout the day to tackle some housework or walk on the treadmill.

Photograph of the view from Caitlin's home workspace
The view from Caitlin’s home workspace. Click image to enlarge.

Meredith Phares, Spencer Research Library Operations Manager

What have you been working on?

I have been working on a legacy project of our individual photo collections in the Kansas Collection. There are roughly 2,500 images that do not have a finding aid or catalog record. Patrons can only access these photos by reviewing a three-inch three-ring binder full of dividers and charts that is located in our Reading Room. I’ve been entering the details about these images into our ArchivesSpace database; from there, Manuscripts Coordinator Marcella Huggard and her team can take the information and create finding aids and catalog records. 

When I have had enough of data entry, I have been working on a training manual for our Public Services student assistants, along with data cleanup in our Aeon system, which tracks the circulation of Spencer materials. 

Since late April, I have been able to work in Spencer a couple of hours each week. I have kept up on my temperature and relative humidity monitoring of the stacks and have been able to get some stacks projects accomplished.

Why is this work important to the library?

Entering our individual photo collections into ArchivesSpace gets us a step closer to having our photograph collections more accessible. Data cleanup in Aeon allows me to be sure everything has been re-shelved correctly after it’s been used by researchers and staff members. Regular monitoring of our stacks environment is essential for the safety and preservation of our collections.

What will you miss about working from home when we return to Spencer?

I commute from Topeka, so I will miss the quick commute to my living room, the flexible work schedule, and spending time with my newly-adopted dog Edgar. He has been my companion and entertainment since March. 

Photograph of Meredith with her dog Edgar
Meredith with her dog Edgar. Click image to enlarge.

Emily Beran, Library Assistant

What have you been working on?

While Spencer Research Library has been closed, I have had the opportunity to work on projects that I normally would not have time to do. One of the most notable ones has been creating transcriptions for some materials in our manuscript collections. Transcriptions are typed copies of handwritten documents. Currently, my favorite transcription I am working on is for the diary of New York suffragist Lillian North. The diary covers her daily life from 1915 into 1917; it not only provides great insight into her involvement in the women’s suffrage movement but also gives readers such a fun look at her life and what she considered important.

Why is this work important to the library?

While our manuscript collections are invaluable sources of information, some of them can be hard for researchers to read and work with because the documents are handwritten. Transcriptions provide a more readable version of these handwritten documents, making the information more accessible for researchers. Additionally, by having transcriptions, we can utilize these documents for more activities (classes, tours, etc.) where being able to read something quickly is necessary because time is limited.

What will you miss about working from home when we return to Spencer?

I am not a morning person so the ability to sleep in and start working later in the day has been great for me. Also, the schedule flexibility really has allowed me to work on projects when I can be the most productive and focused – evenings, weekends, when I can’t sleep, etc. So while I am excited to be back in Spencer, I will miss the extra sleep and that scheduling freedom!

A portion of Emily's transcription project
A portion of Emily’s transcription project. Click image to enlarge.

Kathy Lafferty, Copy Services Manager

What have you been working on?

Since Spencer closed in March, I’ve processed fifty-six copy requests submitted by patron and fourteen inter-library loan requests by going in to the library building once, and sometimes twice, each week.

Additionally, I created an online version of “The 1918 Influenza Epidemic at KU,” which began as a temporary exhibit in Spencer’s North Gallery. I was able to add a lot more information because I had more space and time to do extensive online research. I have also written two blog posts, one for Mother’s Day and another for Father’s Day. For the Father’s Day blog, I used photographs from the Joseph Pennell Collection that are available online and did some online research to find out more information about the subjects in the photographs.

Up next is completing a new online version of the Library’s twenty-fifth anniversary exhibit catalog.

Why is this work important to the library?

The Libraries are trying hard to minimize obstructions to research support and provide access to library materials during the pandemic shutdown. By working from home and going in when I can, I am doing my part to contribute to that effort.

What will you miss about working from home when we return to Spencer?

I will miss my cat, Knick, snuggling next to me while I work. I will also miss eating at my desk and setting my own schedule. I will miss working from home, but it will be good to be back in the library full-time.

Photograph of Kathy and her cat Buzz
Kathy and her cat Buzz. Click image to enlarge.

Shelby Schellenger, Reference Coordinator

What have you been working on?

I’ve been working on all sorts of things…which is largely part of my job in any case. I’ve been working with digital reference, reviewing training documents, watching professional development webinars, and more. One of the things I do now that I don’t enjoy is telling people that we’ll be later than usual in getting their research questions answered due to decreased access to the physical collections. 

Why is this work important to the library? 

This work is important to the library because serving the research and reference needs of students, faculty, and the public is an integral part of library operations. What I’m doing from home is that reference or working to improve our ability to do that reference. 

What will you miss about working from home when we return to Spencer?

I think I will miss being able to do my daily work with music playing. I like being able to play music to match my mood/activities and that isn’t practical in the quiet Reading Room environment! 

Photograph of Shelby's at-home coworkers Nikolai and Wallace
Shelby’s at-home coworkers Nikolai and Wallace. Click image to enlarge.

Caitlin Donnelly
Head of Public Services

Meme K.U.

April 22nd, 2020

In this time of pandemic, we are all facing issues of material access and spending inordinate time in the halls of the internet. And if you’ve spent much time in the halls of the internet, then you are well familiar with memes. These pictures taken out of context and often slightly edited or at least with added text deliver small, precise, and often entertaining snippets of thought in an easily digestible, easily shareable format. 

Let’s do this!

Meme created from a photograph of two soldiers on a Fort Riley porch, 1904
A meme created from a photograph of two soldiers on a Fort Riley porch, 1904. Joseph Judd Pennell Photographs Collection. Call Number: RH PH Pennell, Print 1256, Box 30. Click image to enlarge.

I mean, I suppose there are a few considerations. It is important to be aware of copyright concerns when it comes to both making and sharing memes. Is the work transformational? Is the selected image in the public domain? How do I do this meme thing anyway? 

This post will deal primarily with finding and using University of Kansas digital collections as a source for memes. As such, I will focus on things that are clearly okay to use. This is going to mean things which clearly state use is possible as well as anything from before 1925. Beyond that, use may be possible but pay close attention to any rights statements and be aware of Fair Use doctrine application. The Kenneth Spencer Research Library addresses much of this in our section “Request Reproductions.”

Many use statements are going to include attribution. One of the easiest ways to do this in a meme format image is that once you have your meme generated, but before you share it, open the file properties. In the file properties you should be able to add author/artist and a note/comment including the attribution statement. Once those have been added to the file, then share!

Meme created from a photograph of Ziegler's dog, 1897
A meme created from a photograph of Ziegler’s dog, 1897. Joseph Judd Pennell Photographs Collection. Call Number: RH PH Pennell, Print 212.05, Box 6. Click image to enlarge.

A few collections to search for materials to use: 

From the Ground Up: Collection of landscape art with a few other things. Use statement allows use with attribution. 

Invertebrate Paleontology: Photographs of invertebrate fossils. Use statement allows use with attribution. 

KU Libraries – Digital Collections: Many images prior to 1925, published by a government entity, or otherwise available for use…still important to check the rights information of any image you use! 

Once you have selected an image to use in making your meme, you will want to figure out what service you may want to use. There are several free-to-use options out there as well as using software such as Photoshop or Paint. I have used Adobe Spark, KAPWING, and imgflip in making the memes I’ve put on this page. They were all similar in ease-of-use. KAPWING offered a few features that were easy to find but has a more intrusive watermark. Imgflip was straightforward, but maybe not as many features. Adobe Spark required a registration that the others didn’t. 

A couple of other articles you may find helpful in your meme-making future: “How to Make a Meme” by Gannon Burgett on Digital Trends and “Copyright for Meme-Makers” by Colleen McCroskey at Public Knowledge.

Meme created from a photograph of a woman driving a buggy through the Kansas countryside, 1902
A meme created from a photograph of woman driving a buggy through the Kansas countryside, 1902. Joseph Judd Pennell Photographs Collection. Call Number: RH PH Pennell, Print 939, Box 24. Click image to enlarge.

Shelby Schellenger
Public Services

New Copy Request Process at Spencer Research Library

February 5th, 2020

I am pleased to announce major changes to our policies and procedures at Kenneth Spencer Research Library. We will no longer ask patrons to seek our permission before using copies of our collection materials. Spencer Research Library is doing more than ever to make it possible for people to use our materials with as few barriers as possible.

Screenshot of the new New Reproduction Request form in Aeon
A screenshot of the new New Reproduction Request form in Aeon. Click image to enlarge.

We recently enabled patrons to initiate the copy request process through our Aeon management system, streamlining the process for both staff and users. We decided to use this technological change as the impetus to fundamentally re-imagine our relationship with digital images of items from our collections. This approach is in keeping with KU Libraries’ emphasis on supporting open access and advocating for public accountability for the investments in public higher education.

For many years now, we have allowed users to make copies of much of our collection material themselves, using either an overhead scanner in the Reading Room or their own equipment. We also make copies available when an item’s condition or format requires special handling, for a modest charge. No matter whether patrons use their own equipment or our skilled staff do the copying, patrons will no longer be expected to complete a separate form asking for “permission to publish,” as was previously required when images from our collections were to be used in exhibits, publications, or other works.

Head of Public Services Caitlin Donnelly Klepper assisting a researcher with the overhead scanner in the Reading Room at Spencer Research Library
Head of Public Services Caitlin Donnelly Klepper assisting a researcher with the overhead scanner in the Reading Room at Spencer Research Library. Click image to enlarge.

We continue to inform users of their responsibilities to follow copyright law, and we provide enhanced guidance on how to do so. We also continue to honor restrictions on some specific collections necessitated by the condition of the material, donor restrictions, or other concerns. We are in the midst of revisiting our previously digitized collections to clearly indicate the copyright status (where known) and how the images can be used. Expecting researchers to seek our permission for fair use of materials smacks of what has been termed “copyfraud,” or claiming to possess rights one does not actually hold. We also realize that users have always been free to use images as they like, and that in effect, researchers who chose to follow our rules were punished with additional hurdles.

In the Reading Room, users will now experience a less complex process. If the material they are using for research can be safely copied by them, they simply need to be careful in their scanning and metadata creation. If library staff need to be involved, reference librarians will help them translate their Aeon checkout into a duplication request, and our copy services manager will take it from there.

Remote users will also see a different process. Instead of filling out a paper form and sending it to our copy services manager, they will use the Aeon system to complete their request. Then, the transaction will proceed as in the past, without the need to complete a permission to publish form.

Our website provides more guidance about these steps. We look forward to helping all our users learn our new processes and are happy to assist in any way.

Beth M. Whittaker
Associate Dean for Distinctive Collections
Director of Spencer Research Library

Meet the KSRL Staff: Shelby Schellenger

January 7th, 2020

This is the latest installment in a recurring series of posts introducing readers to the staff of Kenneth Spencer Research Library. Today’s profile features Shelby Schellenger, who joined Spencer in October as the Reference Coordinator.

Photograph of Shelby Schellenger at Spencer's reference desk
Spencer’s new Reference Coordinator Shelby Schellenger where you’ll most frequently find him – at the reference desk. Click image to enlarge.

Where are you from?

I was born and grew up in a little town southeast of Wichita called Rose Hill. I’ve visited a number of places throughout the U.S., but have always lived in Kansas. I spent about ten years in Manhattan and five years in Topeka; I’m now working on a couple of years here in Lawrence.

What does your job at Spencer entail?

My job at Spencer is the Reference Coordinator. In the main, this involves spending my day helping patrons at the reference desk or digitally to locate and use materials from Spencer. I need to develop a good overall knowledge of the collections (I can’t know everything in detail), use good research strategies, and communicate well with patrons and the staff and curators who have expert knowledge in the particular subjects they oversee.

How did you come to work in Public Services?

In kind of a strange and convoluted way. I started my undergraduate studies in Computer Science, switched to Business Administration, managed a comic book store, worked in retail, worked in customer service, got laid off, and realized that libraries are and have always been an important part of my life. I went on to get my Master of Library Science degree and worked my way up at the Topeka and Shawnee County Public Library. When I saw this position at Kenneth Spencer Research Library I realized it would be focused on exactly the parts of librarianship I most enjoy and had to give it a shot.

What is one of the most interesting/strangest items you’ve come across in Spencer’s collections?

One of the most interesting things I’ve come across in Spencer’s collections are the various literary awards. I read primarily in science fiction and fantasy and it was exciting to find out we have Theodore Sturgeon’s Hugo Award, World Fantasy Award, International Fantasy Award, Nebula Award, Spectrum Award, and more! These awards mark stories I often add to my long, long to-be-read list. These are also the awards that inspire that “maybe one day” sort of feeling in me when I think about doing a little writing. It really brings home that Spencer’s collections contain more items and types of items than can be easily shared and explained. It is always worth checking if you think a little research is in order!

Photograph of a selection of science fiction awards in Spencer's collections
A selection of science fiction awards in Spencer’s collections. Click image to enlarge.

What part of your job do you like best?

I like being part of that moment when someone finds something that amazes them. Maybe it is a photograph from the 1800s that really connects someone to an unknown relative. Maybe it is a handwritten letter talking about not very much that brings home that people are much the same as they have always been. Maybe it is finding a copy of a student publication they helped with years ago and never expected to see again. That moment amazes me.

What are some of your favorite pastimes outside of work?

I am big into board games. I try and make it to a couple of events (or more) a month and have a collection that threatens my bookshelves and closet space. I tend to prefer strategy games at a medium to heavy complexity with some favorites ranging from space exploration to running a vineyard. I also have two dogs and am getting back into anime, something I have fallen a bit behind on.

What piece of advice would you offer a researcher walking into Spencer Research Library for the first time?

If at all possible, take it slowly. Give yourself the time to absorb things and explore related items. The stories you will find may be worth it!

Shelby Schellenger
Reference Coordinator

Meet the KSRL Staff: Stacey Wiens

November 10th, 2017

This is the twelfth installment in what will be a recurring series of posts introducing readers to the staff of Kenneth Spencer Research Library. Joining us in October 2017, Stacey Wiens is Spencer’s newest team member; she’s the Reference Specialist in Public Services.

Photograph of Stacey Wiens

Where are you from?

I moved to Kansas from California (the state where I was born), but I have also lived in Texas, Colorado, and Missouri.

What does your job at Spencer entail?

My job is about helping users of the library to access the materials and find the resources that best meet their needs. I am still in the training phase for my position, but I will eventually assist researchers in person at the Spencer Reading Room and also respond to off-site researchers through email and phone.

How did you come to work at Spencer Research Library?

I am coming to the library field as a second career after having been a teacher for several years.

I graduated with my master’s in library science in May 2017. While I was in the MLS program, I found that I was drawn to the issues related to special collections and archives such as how to provide access but also protect these materials over time. I completed a graduate certificate in archival management along with my master’s degree.

While in graduate school, I was working as a librarian at a public library in California and lived in an area where opportunities to work in archival institutions are limited. When I had the chance to apply for the Reference Specialist position at Spencer Research Library, I saw it as opportunity to apply my past experience as a reference librarian and educator while being exposed to work in a special collections and archives setting.

What is one of the most interesting items you’ve come across in Spencer’s collections?

Three recent interactions with materials stand out:

  1. The John Gould materials in the Ellis Ornithology Collection are a treat to view. Products from the entire lithography printing process can be examined, i.e., the beginning pencil sketches, inked and painted masters, rubbed transfer images, stone printing plates, and vibrantly-colored final prints. I highly recommend visiting the exhibit in the North Gallery of Spencer Research Library to learn more about John Gould, the artists who worked with him, and the lithography process. Also, check out a 2014 blog post by Special Collections Librarian Karen Cook.
  2. I saw drawings from the Kansas City Terminal Railway that are plans for building a train trestle (a supportive structure over a low place in the landscape). These drawings were from a time before calculations and schematics could be produced by computers. I was struck by the knowledge and skills that are represented by the intricately-detailed drawings with load-bearing information included for each support.
  3. While looking through some of the early KU yearbooks, I found them to be entertaining and revealing of perspectives from a particular point in time. For example, in 1884, the KU departmental classifications were listed as Science, Literature, and Art; Elementary Instruction; Law; Music; and Normal. In the 1903 yearbook, the member lists for a Bachelor’s Club and an Old Maid’s Club were included. Advertisements in yearbooks also offer insights into daily life of a particular time. In 1884, ads revealed that pianos, organs, and sewing machines were often sold in the same store. An ad from 1903 purported that purchasing granulated opium is the best choice for making tinctures.

What part of your job do you like best?

I enjoy helping researchers discover and use the tools they need to feel confident in their search processes. I like the problem-solving aspects of maintaining awareness of our resources and how best to match our resources to a research question. Watching classes of students interact with Spencer materials, especially when they can’t help but show their excitement, is another fun part of my job.

What are some of your favorite pastimes outside of work?

Being out in beautiful natural settings, exploring places that are new to me, creating art, playing tennis, and watching sports with my husband are some of my favorite activities when not working.

What piece of advice would you offer a researcher walking into Spencer Research Library for the first time?

Don’t be intimidated by the process at Spencer. Although it is a different research experience in that you don’t have access to browse the shelves of materials, the request process is fairly straightforward, and the staff is eager to assist you as needed. Allow yourself plenty of time to interact with Spencer’s rich and intriguing materials. Sometimes, using primary source documents, for example, can require some extra time to determine if the items contain what you need.

It’s a great idea to acquaint yourself with the Spencer Research Library website before visiting. The Aeon system for requesting materials, the KU Libraries catalog, and Spencer finding aids are available online. Feel free to contact the Spencer Public Services staff if you have questions before you visit. We look forward to seeing you at Spencer!

Stacey Wiens
Reference Specialist
Public Services