Inside Spencer: The KSRL Blog

Love in the Time of Corona: How to Write Love Letters

April 16th, 2020

Picture it: You’ve met someone interesting, funny, exciting, attractive – someone who could be something really special. Then, POOF! Social distancing happens and you have no option for in-person contact with your romantic prospect for who knows how long.

How do you continue getting to know each other and keep that initial connection flourishing? Texting? Emails? Video calls? While all are great options, why not take this opportunity to try another choice? Everyone, it is time to break out those pens and paper and start writing love letters again!

Photograph of a soldier writing a letter in a barracks room at Fort Riley, 1908
A soldier writing a letter in a barracks room at Fort Riley, Kansas, 1908. Joseph Judd Pennell Photographs Collection. Call Number: RH PH Pennell. Click image to enlarge (redirect to Spencer’s digital collections).

Now you may ask, “Why write letters when we have phones and computers at our disposal?” The logic is three-fold:

1) Tangibility: Since you can’t embrace the one you fancy, why not create something physical for one another to have and hold during this time of distance?

2) Permanence: Typically, text messages are deleted automatically after a certain period of time. Phone calls and video chats exist only at the time they are happening (unless you record them). Letters, on the other hand, will last – as long as they are cared for properly.

3) Hobby option: Social distancing has prompted many people to explore new hobbies – particularly creative ones. While people learn to bake from scratch, sew masks, and try their hands at knitting, writing letters or keeping a journal is another creative outlet to explore!

Personally, I do not do much letter writing (let alone ones of an amorous nature) and I know that most of my friends, family, and colleagues do not either. Thankfully, I found a great source of advice: How to Write Love Letters by Leo Markun (1927), one of the Little Blue Books in Spencer’s Kansas Collection.

Cover of How to Write Love Letters by Leo Markun, 1927
The cover of How to Write Love Letters by Leo Markun, 1927. Call Number: RH H-J 1244 Little. Click image to enlarge.

Using the long-distance love story of Clementine and Thomas (a traveling salesman), this quaint publication gives examples of love letters appropriate to various levels of relationships – Better Acquaintance, Avowed Tenderness, Betrothed, and Married – and for a variety of situations within those relationships. In the midst of the letters, Markun also provides advice so that the reader may maintain the appropriate level of formality with regard to language, expectations, and even writing materials to use. For example, Markun writes that “amorous correspondence should be written in black or blue-black ink, and gentlemen usually write on white paper, although various light tints are occasionally in fashion” (10-11).

Part of the Introductory Note in How to Write Love Letters by Leo Markun, 1927
Part of the Introductory Note in How to Write Love Letters by Leo Markun, 1927. Call Number: RH H-J 1244 Little. Click image to enlarge.
Selected pages in How to Write Love Letters by Leo Markun, 1927
Selected pages in How to Write Love Letters by Leo Markun, 1927
The first four pages in the first chapter (“Better Acquaintance”) in How to Write Love Letters by Leo Markun, 1927. Call Number: RH H-J 1244 Little. Click images to enlarge.

I decided to focus my attention on the advice and examples for the first two levels of relationships: Better Acquaintances and Avowed Tenderness. After reading through the highly entertaining letters and advice featured, here are the five tidbits that I think will be most useful for those attempting to write a love letter in the 21st-century:

1) Respect the other’s wishes. Before courtship by mail can even begin, make sure that both of you are on the same page regarding your interest in each other. If one party isn’t interested in corresponding and has communicated their wishes, the other should not be angry when further letters are left unanswered.

2) Dates, dates, dates. Always include the full date on every letter. This will help avoid confusion and potential misunderstandings because it helps the recipient keep track of when the letter was written.

3) Think before you ink. You want to be clear about your intentions and not say things you do not mean. As Leo Markun wrote in the Introductory Note of How to Write Love Letters, “it is very unsafe to put into a love letter any matter which may not be proclaimed to the whole universe” (6). Saying “I love you” in person is fleeting; saying “I love you” in ink is forever. In addition to considering the permanence of what you write, know that it is possible that your letter may be read by someone other than the intended recipient. As Markun advises, “before sending off a letter, then, it is well to consider if it is one that may safely be read in a court room” (7).

4) Be yourself. Your letter should have personality! Show off your humor, share your thoughts, give your writing your style and voice. Because this is so vital, remember that merely copying a letter and changing the names is not going to give you the desired results.

5) Grammar is sexy. Personality does not come at the expense of proper grammar. Per Markun, “there is less excuse for slipshod grammar in a letter than there is in talking… If necessary it may be rewritten” (14).

And with this advice in hand, it’s time to start writing! So let’s break out the stationary, spread the love (without spreading the germs), and help keep the postal service afloat.

Emily Beran
Public Services

The Search for Women’s Suffrage: Re-Discovering Letters from Susan B. Anthony

September 3rd, 2019

To commemorate the 100th anniversary of the passing of the Nineteenth Amendment (which prohibits states and the federal government from denying the right to vote to U.S. citizens on the basis of sex), the Public Services staff at Kenneth Spencer Research Library are exploring the collections to create a list of materials in our holdings related to this historic event.

This summer, I served as a temporary Reference Specialist in Public Services. One of my primary projects in this role was to seek out women’s suffrage-related materials specifically within the University Archives division of the Library, which documents the history of the University of Kansas and its people.

This project required a good deal of patience and persistence, as it is not always clear whether a collection contains suffrage materials based solely on its title or even on its digital finding aid. As a result, often the best way to be certain of a potentially-promising collection’s contents was to go through them folder by folder, item by item.

My most exciting find came from the Kate Stephens Collection (PP 43). In Box 2, I came across seven letters written to Stephens by noted women’s suffrage leader Susan B. Anthony.

Image of a letter from Susan B. Anthony to Kate Stephens, May 12, 1884
Image of a letter from Susan B. Anthony to Kate Stephens, May 12, 1884
A letter from Susan B. Anthony to Kate Stephens, May 12, 1884. Call Number: PP 43, Box 2, Folder A-F. Click images to enlarge.

Stephens, a Professor of Greek at KU in the late 1870s and 1880s, was the first woman to serve as the Chair of a department at the university. Stephens was asked to resign from her position in 1885, a decision she appears to have attributed to her gender, her lack of religious affiliation, or possibly the recent death of her father, a prominent lawyer and judge. However, Stephens went on to become a prolific writer, editor, and proponent of women’s equality in higher education.

Top: A portrait of Kate Stephens taken during her Greek professorship at KU, 1880s. Bottom: A portrait of Stephens, undated. University Archives Photos. Call Number: RG 41/ Faculty: Stephens, Kate (Photos). Click images to enlarge.

Box 2 of Stephens’ collection contains correspondence, though further details (such as dates or senders of this correspondence) were not previously provided in the collection’s finding aid. As such, I was surprised and thrilled to find the box contained letters from Susan B. Anthony.

Written on letterhead for the “National Woman Suffrage Association” and dated between 1884 and 1888, the letters build on an existing relationship between the two women that appears to have begun years earlier when Stephens served as a translator for Anthony’s lectures in Berlin, Germany. In some instances, Anthony’s writing is social, such discussions regarding shared acquaintances or regarding Anthony’s niece, who she hoped to persuade to attend KU.

In other instances, the contents of Anthony’s letters relate directly to the fight for women’s right to vote. For instance, Anthony asks Stephens to write a chapter in the forthcoming third volume of History of Woman Suffrage (a task Stephens attempted but was not able to complete) and to help organize a Women’s Suffrage Convention in Lawrence (which was held on November 1-2, 1886).

Anthony’s letters also demonstrate her interest in Stephens’ career, expressing congratulations when Stephens becomes a full professor and speculating on the motivations for Stephens later being asked to resign. As to this last event, Anthony wrote to Stephens on June 28, 1887:

The wonder is that a woman was ever appointed & that she remained in that honored & […] office so long as she did – not that when your noble & politically powerful father was gone the woman was dropped – I have no doubt – no matter how many other pretexts were devised – that at the bottom & most pottent of all influences – was the disabling facts – that the woman was not a voter and hence had no political power […]

Image of a letter from Susan B. Anthony to Kate Stephens, June 28, 1887
Image of a letter from Susan B. Anthony to Kate Stephens, June 28, 1887
A letter from Susan B. Antony to Kate Stephens, June 28, 1887. Call Number: PP 43, Box 2, Folder A-F. Click images to enlarge.

As these letters from Anthony to Stephens were undocumented in the collection’s finding aid, there was previously no definitive way to learn of their existence. Their re-discovery has been noteworthy, not only for the commemoration of women’s suffrage, but also for prompting a revision of the collection’s cataloguing to help ensure future researchers can find and access them in years to come.

Sarah E. Polo
Reference Specialist
Public Services

“My Dear Mother”: Letters by William Clarke Quantrill

August 20th, 2019

One of the most renowned collections in Spencer Research Library is a series of letters written by William Clarke Quantrill to his mother, Caroline Cornelia Clarke Quantrill, between 1855 and 1860. During this period, Quantrill wrote sporadically to Caroline, letting her know his whereabouts, describing his plans for the future, promising he would come home soon, and vowing to send money when he could. Quantrill rarely revealed his views on politics or current events in these letters, and nothing in them hints at the course he would choose after he stopped writing home altogether. On August 21, 1863, 156 years ago this week, Quantrill gained infamy for organizing and leading a guerrilla raid on Lawrence in support of the Confederate cause.

Quantrill was born in Dover, Ohio, on July 31, 1837. After graduating from high school at age sixteen, he began teaching school in Dover, a career he would return to off and on several times. His father passed away in 1854, leaving Quantrill, as the eldest of eight children, the male head of the family. Caroline took in boarders, and his oldest sister took in sewing jobs, but the family remained very poor.

In the summer of 1855, Quantrill joined a group of other Dover residents and traveled to Illinois to seek better farmland and to see what other opportunities may lie a little farther west. In the letter below, dated August 8, 1855, he tells Caroline of his safe arrival, indicates he will try to send her some money, and mentions the possibility of getting a teaching position. “This country is a great deal different from Ohio,” he writes, “for miles around I can see nothing but tall grass.”

Image of a letter from William Clarke Quantrill to his mother Caroline, August 8, 1855
Image of a letter from William Clarke Quantrill to his mother Caroline, August 8, 1855
William Clarke Quantrill’s letter to his mother Caroline, August 8, 1855. A transcription of the entire letter is available online. Call Number: RH MS 75. Click images to enlarge.

By July 1859, Quantrill had tried his luck at various occupations, in addition to teaching, and had explored business enterprises in Mendota, Illinois; Fort Wayne, Indiana; and the Kansas and Utah Territories. He had even tried his luck in the gold mines of Colorado. He was restless, and nothing seems to have satisfied The letter below, written to Caroline on July 30, 1859, was from Lawrence, Kansas, the place where he would gain his notoriety. In it, he relates a story to his mother that must have stirred her worst fears for her son’s safety.

Image of a letter from William Clarke Quantrill to his mother Caroline, July 30, 1859
Image of a letter from William Clarke Quantrill to his mother Caroline, July 30, 1859
William Clarke Quantrill’s letter to his mother Caroline, July 30, 1859. A transcription of the entire letter is available online. Call Number: RH MS 75. Click images to enlarge.

It has been some time since I wrote to you, and I am now a long ways distant from the place I last wrote to you. I have seen some pretty hard & scaly times, both from cold weather & starvation & the Indians & I am one of 7 out of a party of 19 who started from Salt Lake City for the Gold Mines of Pikes Peak which are talked of all over the country & undoubtedly the Humbug of all Humbugs. I say so because I spent two months in the gold region haveing [sic] my own experience & that of a number with whom I was acquainted to prove it conclusively…

I am now in Lawrence after having spent over $300 & many a day & night when I expected either to be killed or freeze to death & at last when nearly in the settlements to have my horse and all taken from me & a companion of mine shot in 3 different places & left for dead & all that saved my head was I was out hunting away from the camp about a mile and a half & hearing the firing hurried to camp in time to see the indians driving off our horses & my friend lying on the ground apparently dead but still breathing with difficulty having been shot 3 times, his leg broke below the knee, shot in the thigh with 7 iron slugs & last shot through the body with an arrow which I first thought would kill him but he lives yet & if taken care of properly will be as well as ever in 6 or 8 weeks. I hardly know what to do at present nor where to go but in my next letter I will be able to tell you some more. I think my friend & myself will make goverment pay us for our losses by the Indians if possible when he gets well.

You would hardly know me if you were to see me I am so weather beaten & rough looking that every body says I am about 25 years of age.

In his final letter to Caroline, written on June 23, 1860, Quantrill inquires about the money he says he sent to her, tells her he will send more when he can and talks about the weather and his health. H also speaks of wanting to visit, but says he cannot get away. After this letter, Caroline would contend that she had no more word from him, relying on rumors and reports that she heard from the newspapers, her neighbors, and strangers to try to know his whereabouts.

Image of a letter from William Clarke Quantrill to his mother Caroline, June 23, 1860
William Clarke Quantrill’s letter to his mother Caroline, June 23, 1860. Handwritten copy of the original. A transcription of the entire letter is available online. Call Number: RH MS 75. Click images to enlarge.

Caroline loved her son and found many of the stories about him quite hard to accept or even untrue. Caroline wrote the letter below on February 24, 1889, to the childhood friend of her son, William W. Scott. In it, she rails against Scott for what she perceives as his attempt to vilify and profit from her son. “You have told me a great-deal to hirt [sic] my feelings,” she tells him. Scott had become like a son to Caroline and often provided for her. He also wanted to write a book about Quantrill, but out of respect to Caroline, he was waiting until her death to do it. When she found out about the book, she turned on him, writing

Now I will tell you some thing of your Self The foalks in these parts did not have any confidence in you from the fact of you Being a Yankey Man They could not depend on your word They didnt know but you were a Son of Some Old Yankey. hunting up something to make money out off. I have had to tell as much as fifty time all about your place of birth, and that my Husband educated you along with My Son. & that you Boath graduated at the same time, & were fine scholars. So you see I had a goodeal [good deal] of talking to do to make it good on your side…

You may as well give up writing a History of my Dear lost Boy, for you never will get any thing correct. no one but His men & friends and my-self could get up a correct History of him. His men never will Enlighten the Yankeys on the Subject. So what they gather up will be mostely Lies.

Image of a letter from Caroline Clarke Quantrill to W.W. Scott, February 24, 1889
Letter from Caroline Clarke Quantrill to W. W. Scott, February 24, 1889. A transcription of the entire letter is available online. Call Number: RH MS 75. Click images to enlarge.

Caroline defended her son until her death in 1903.

Kathy Lafferty
Public Services


William Clarke Quantrill Correspondence. RH MS 75. Kansas Collection, Kenneth Spencer Research Library, University of Kansas Libraries.

Leslie, Edward E. The Devil Knows How to Ride. New York: Random House, 1996.

Happy Birthday, John Brown

May 8th, 2019

Spencer Research Library holds three letters written by American abolitionist John Brown, who was born in Connecticut on May 9, 1800. Brown was raised in a deeply religious family, and his father taught him that slavery was a great sin. This conviction was so ingrained in Brown that he worked his entire life to end it. “Though a white gentleman,” Frederick Douglass said, Brown “is in sympathy, a black man, and as deeply interested in our cause, as though his own soul had been pierced with the iron of slavery.” Eventually, Brown came to believe that the only way to rid the United States of slavery was through violence. He played a large role in the chaos that reigned in Kansas during the late 1850s.

Image of a letter from John Brown to Orson Day, February 21, 1856

Letter from John Brown to his brother-in-law Orson Day, February 21, 1856.
John Brown Letters. Call Number: RH VLT MS P2. Click image to enlarge.

John Brown wrote the first letter in Spencer’s collections approximately four months after he arrived in Kansas in October 1855. He joined his five sons and his brother-in-law, Samuel Adair. Brown’s eldest son, John Brown, Jr., had moved to Kansas in the summer of 1854, after the passage of the Kansas-Nebraska Act. He named his settlement Brown’s Station, and, like his father, was heavily involved in the abolition cause.

Osawatomie, K T [Kansas Territory], 21st Feby, 1856

Orson Day Esqr [Esquire]
White Hall

Dear Sir

Yours of the 17th Jany is at last received. Deep Snow drifts have prevented the arrival of the Mail several times of late. We shall endeavour to be ready for you by the first of April; & I think you need not hesitate about starting with a view to reach by that time. Such has been the state of the weather; that we could not well undertake to set a time for you before. I know of no further hints to give you; than those which I & my Son John Jr have previously sent you. There should be a regular Mail Waggon to leave Westport every Monday Morning but it sometimes fails. Westport is Three or Four Miles from Kansas City. This route is direct to this place; & is much the most convenient. It is 35 Miles from Browns Station, to Lawrence; & no regular carriage conveyance. When you get here; inquire for Mr Adair who will receive you as a friend. He is a half Brother in Law of mine; & a Missionary to Kansas. We are about 60 Miles from Kansas City; which is near the Missouri line. I think that Free State people who go quietly along their way will not now meet with any difficulty in Missouri. I have been a number of times of late into the State; & though I always (when asked) frankly avow myself a Free State man; have met with no trouble. I would advise to frankness; & quietness. The Contractors on the route from here to Westport are good Free State men; & Friends. Can think of no more to say now.

Respectfully Your Friend
John Brown

Image of a letter from John Brown to his children, August 11, 1856

Image of a letter from John Brown to his children, August 11, 1856

Letter from John Brown to his children, August 11, 1856. John Brown
Letters. Call Number: RH VLT MS P2. Click images to enlarge.

The second letter in Spencer’s collections illustrates Brown’s single-minded focus on destroying slavery and his increasing militancy. Much had occurred in the six months since the first letter. On May 22, 1856, South Carolina Representative Preston Brooks severely beat Massachusetts Senator Charles Sumner on the floor of the U.S. Senate, responding to Sumner’s “Crime Against Kansas” speech days earlier. When he heard of this, Brown said that “we must fight fire with fire. Something must be done to show these barbarians that we, too, have rights.” On the same day, Lawrence, Kansas, a free-state headquarters, was raided and sacked by Missouri pro-slavery men. Two days later, on May 24th, Brown – with four of his sons and three others – directed the brutal murder of five pro-slavery settlers in a settlement near Pottawatomie Creek, Kansas. On June 2nd, Brown and his men defeated a larger pro-slavery force at the Battle of Black Jack, Kansas.

Topeka, Kansas Ter[ritory], 11th Aug 1856

Dear Children every One

We all reached Nebraska (near Iowa line) well or much improved. I there left the company to return back with the long looked for L [Lawrence] emigrants. Left the train all safe yesterday at day light. Got in here last night. May be on hand for a good while; & may go off in another half hour. Have made by particular request of those who have charge of the contributed Eastern funds a statement of the suffering of yourselves, & brothers; which I have no doubt will receive attention; & that some part of your losses will [be] made up to you. At all events let none of you be disheartened for God still lives; & “blessed be his great & holy name.” The boys may go on soon for the East; & may hold on for me to join them. Say to Mr. Day that I have never had the most distant thought of wronging him to One Cent; & that so soon as force of circumstances will allow me to take up his matters I shall do so; & have them made right on my part at least. If he or his wife think; that I have had no responsibilities resting on me that call for my attentention before I should make up with their account & have a full settlement; I must differ with them on that point as I came on a particular business to the territory; & I supposed they understood that fully when they requested my assistance in their business. I feel that I have done all in the discharge of my duty to them that they could have any right to have expected untill I am further relieved for other cares. I trust they will be inclined to do right by Henry. I send you a kind of order on my friend Jones. If you or John ever get any thing on that account I wish you to divide it between you equally. Have heard no word from home since in June. Found one of henrys brothers amongst the emigrants; but only saw him for a few moments. Have received a little assistance within Three or Four days past. May possi[bly] be out to see you very soon. Shall write you when I can. May God for Christs sake abundantly bless & finally save you all.

Your Affectionate Father
John Brown

Image of a letter from John Brown to his daughter Ellen, May 13, 1859

Letter (photocopy) from John Brown to his youngest child, five-year-old Ellen,
May 13, 1859. John Brown Letters. Call Number: RH VLT MS P2. Click image to enlarge.

John Brown wrote the third letter in Spencer’s collections six weeks before he left for Harper’s Ferry, Virginia, with the intention of seizing the federal armory and starting a slave uprising. Brown, with twenty-one men, led his attack on October 16, 1859. After two days, U.S. marines stormed the building, capturing Brown and six of his men. Ten men, including two of his sons, were killed. Brown himself was wounded.

Boston, Mass. 13th May, 1859.

My Dear Daughter Ellen

I will send you short letter.

I want very much to have you grow good every day; to have you learn to mind your Mother very quick; & sit very still at the table; & to mind what all older persons say to you; that is right. I hope to see you soon again; & if I should bring some little thing that will please you; it would not be very strange. I want you to be uncommon good natured. God bless you my child.

Your Affectionate Father
John Brown

Convicted of treason, multiple first-degree murders, and inciting insurrection, Brown was hung on December 2, 1859. His last words, written shortly before his execution, prophesized the coming Civil War: “I John Brown am now quite certain that the crimes of this guilty land: will never be purged away; but with Blood. I had as I now think: vainly flattered myself that without very much bloodshed; it might be done.” On April 12, 1861, Confederate forces fired on Fort Sumter.

Kathy Lafferty
Public Services

World War I Letters of Milo H. Main: Epilogue

April 15th, 2019

In honor of the centennial of World War I, this is the second series in which we follow the experiences of one American soldier: twenty-five year old Milo H. Main, whose letters are held in Spencer’s Kansas Collection. On Mondays we’ll post a new entry featuring selected letters from Milo to his family from that following week, one hundred years after he wrote them.

Milo Hugh Main was born in or near Pittsfield, Illinois, on November 21, 1892 to William and Rose Ella Henry Main. The family moved to Argonia, Sumner County, Kansas, in 1901. After his mother died in 1906, Milo remained in Argonia with his father and his two sisters Gladys (b. 1890) and June (b. 1899). His youngest sister Fern (b. 1905) was sent to live with relatives in Illinois.

As Milo reported to the Kansas State Historical Society in 1919, after graduating from high school he worked as a store clerk. He resigned in July 1917 and took a position at Standard Oil Company, possibly co-managing a gas station in Argonia.

Milo entered into military service on September 21, 1917. He served as a wagoner – a person who drives a wagon or transports goods by wagon – in Battery F, 130th Field Artillery. He was stationed at Camp Funston (September-October 1917) and Camp Doniphan (October 1917-May 1918). On May 19, 1918, he boarded the ship Ceramic in New York City and departed for Europe.

We have reached the last of Milo’s letters. According to U.S. Army Transport Service passenger lists, he boarded the ship Mobile and sailed from Brest, France, on April 13, 1919. He arrived in Hoboken, New Jersey, ten days later and was home in Argonia on May 12. Milo’s wartime experience was over.

Hoff & Main advertisement in the Argonia Argosy newspaper, August 28, 1919

Hoff & Main advertisement in the Argonia Argosy, August 28, 1919.
Image via Click image to enlarge.

Milo quickly settled into civilian life. On June 5, the Argonia Argosy reported he had accepted a position in J. W. Achelpohl’s store, where he had worked before the war. One month later, on July 3, the newspaper reported that

I. G. David, who has conducted the Globe Store in the Newby building the past year, has sold the business to Geo. Hoff and Milo Main. They are now busy invoicing the stock. These gentlemen are both well known here, and are well qualified to handle the business having been employed by J. W. Achelpohl for several years.

Milo was employed as a merchant for at least the next several decades, although the 1940 census listed his occupation as a farmer. During this time, Milo was also a long-time member of the Methodist church, the American Legion, and the Masonic Lodge of Argonia.

Milo Main advertisement in the Argonia Argosy newspaper, August 10, 1922

Milo’s business advertisement in the Argonia Argosy, August 10, 1922.
Image via Click image to enlarge.

Milo Main advertisement in the Argonia Argosy newspaper, November 16, 1922

Milo’s business advertisement in the Argonia Argosy, November 16, 1922.
Image via Click image to enlarge.

Milo Main advertisement in the Argonia Argosy newspaper, November 30, 1922

Milo’s business advertisement in the Argonia Argosy, November 30, 1922.
Image via Click image to enlarge.

In 1927, Milo married Ruth Hill (born 1897) in Jackson County, Missouri. She may be the “Miss Hill” Milo mentioned in his letter of February 8, 1919: “You mentioned Miss Hills name again thru Elmer Bringer. You folks apparently, take the case more seriously than I. Quite true she is a nice girl, but Old Mike has not lost any girl, nor is he looking for any.”

After his wife’s death in 1957, Milo married Idella Martin Lane (1909-1983) in Oklahoma the following year. The couple settled in Lockwood, Missouri, located about fifty miles northwest of Springfield. Milo lived there the rest of his life; he died in Lockwood on December 11, 1979.

Caitlin Donnelly
Head of Public Services

Meredith Huff
Public Services

Emma Piazza
Public Services Student Assistant